Xfinity allows you to forget a contract so that early termination charges can be avoided. Save 10 dollars a month on the agreement, but it can be worth no contract liberty.
I think that you can assume that this organisation is doing the sort of bad client service and business practice. For 1 week (€ 18) I received a Xfinity on-demand pass, and the pass expired 2 days later. I’ve received customer service on my mobile.
Printable Comcast Channel Lineup